Refund policy

 

If you are unhappy with your purchase for what ever reason, we are happy to provide you with a store credit (excluding shipping).

 RETURNS INFORMATION

• Returns are arranged via email within 20 days of your order.
• Sale items cannot be returned.
• Items must be returned in original condition - unworn, unwashed, with all tags attached.
• Please email hello@thesundayshop.com.au to arrange a return if you believe the product is damaged, faulty or not what you ordered. Please provide images of any faulty product.

 AFTERPAY/ZIPPAY RETURNS:

If you have purchased through AfterPay or ZipPay, the returns process is the same. A store credit will be issued and your AfterPay payment plan will continue.

 RETURNS:

• Accepted returned items will receive a store credit.
• A fee of $12.95 will be deducted from your store credit to cover shipping fees.